One industry that has slowly being replaced with AI is customer service. Most current chatbots don't use a llm or at least a very primitive one, but a locally integrated GPT or llama engine that gets regular updates with a local business knowledge base would save a ton of money. There are about 3 million customer service jobs in the united states alone, which presents an opportunity of currently about 135 billion dollars a year in potential savings. This is just employee salary alone, but there are a whole breadth of expenses estimated around 200 billion total if you include taxes, health premiums etc that will be saved. One company alone, Charter communications, has about 100000 employees, and at about 45k a year salary on average, we're looking at about a savings of 1 billion alone es...
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