CEO Jennifer Smith — a former Greylock and McKinsey consultant — and CTO Aaron Podolny cofounded the company, which now has two major products. Scribe Capture records how expert employees conduct workflows via a browser extension or desktop app, and then it generates shareable documentation. This includes screenshots and written instructions to help standardize processes and "institutional know-how" like onboarding, customer support, and training, Smith said. Its latest product is Scribe Optimize, which analyzes workflows within a company to show leaders areas of improvement and ways to adopt AI. It also draws on a database of 10 million workflows across 40,000 software applications that Scribe has already documented to suggest areas for automation. Scribe has 120 employees and over...
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